Forum: Technical problems - Delcampe.it not rechable!

Bookmark

...

Need help ?

Topic

Delcampe.it not rechable! Mon 21st May 2007 05:31:06

Atreidesqh

[100% (2849x)]

#0000138820

BIG PROBLEM: Delcampe.it not rechable! Mon 21st May 2007 05:37:52

Atreidesqh

[100% (2849x)]

In response to Atreidesqh [100% (2849x)] :

Sorry, the previous message was an error. The italian Delcampe site is not reachable since a couple fo days; it seems that is no longer registered in the main DNSes here in Italy. Italian users are unable to start (or restart) auctions, modify auctions, and so on. Other Delcampe sites (.net, .fr, .ch) are functioning properly. I hope you at Delcampe will read this and do something, because it's a big problem ofr ALL ITALIAN USERS!

#0000138821

BIG PROBLEM: Delcampe.it not rechable! Tue 22nd May 2007 15:29:26

@webmaster

In response to Atreidesqh [100% (2849x)] :

Sorry, the previous message was an error.
The italian Delcampe site is not reachable since a couple fo days; it seems that is no longer registered in the main DNSes here in Italy.
Italian users are unable to start (or restart) auctions, modify auctions, and so on.
Other Delcampe sites (.net, .fr, .ch) are functioning properly.

I hope you at Delcampe will read this and do something, because it's a big problem ofr ALL ITALIAN USERS!

Hello, An email as been sent yesterday to all our italian users. This problem is not your fault, it is nic.it. We are furious against them and can not do anything else than wait and call them repeatidly. Once the problem will be solved, we will email again. Best regards, Seb Delcampe

#0000138995

BIG PROBLEM: Delcampe.it not rechable! Tue 21st Aug 2007 12:23:01

Scview

[100% (11850x)][PRO]

In response to @webmaster :

Hello,

An email as been sent yesterday to all our italian users. This problem is not your fault, it is nic.it. We are furious against them and can not do anything else than wait and call them repeatidly.

Once the problem will be solved, we will email again.

Best regards, Seb Delcampe

Hi Seb, What is the cause of the website availability problems at the moment. Is it a traffic issue (i.e. the site is too successful)? Stefano

#0000151187

It can be a problem somewhere else ! Tue 21st Aug 2007 14:47:02

Liard

[98% (26x)] (Closed account)

In response to @webmaster :

This backs up what I have been trying to tell the Americans. If something goes wrong with the reception of delcampe in the USA or Canada, it is not necessarily the fault of delcampe. It can be a problem in another country and quite beyond the control of delcampe. Liard

#0000151218

BIG PROBLEM: Delcampe.it not rechable! Tue 21st Aug 2007 15:57:53

@webmaster

In response to Scview [100% (11850x)][PRO] :

Hi Seb,

What is the cause of the website availability problems at the moment.

Is it a traffic issue (i.e. the site is too successful)?

Stefano

Hi Stefano, Traffic is part of the problem but we should face that, as all possible issues. There are several reasons, mostly related to technical issues. We are following the right way but have to improve a lot of things. This takes time... as you, my team and I feel this time being too long. Best regards, Seb

#0000151235

BIG PROBLEM: Delcampe.it not rechable! Tue 21st Aug 2007 19:03:59

Liard

[98% (26x)] (Closed account)

In response to @webmaster :

Hi Stefano,

Traffic is part of the problem but we should face that, as all possible issues. There are several reasons, mostly related to technical issues.

We are following the right way but have to improve a lot of things. This takes time... as you, my team and I feel this time being too long.

Best regards, Seb

Thank you Seb. It's nice to know that you appreciate the problems and have them under control. Liard

Delcampe United States

Philately